Privacy & Cookie Policy

Your Privacy Matters at My Happy Customized Gifts
Effective Date: July 22, 2025

At My Happy Customized Gifts, operated by Lunapolaris LLC, we value your trust and are committed to protecting your privacy. This Privacy & Cookie Policy outlines how we collect, use, and safeguard your personal data when you visit or shop at https://myhappycustomizedgifts.com. By using our website, you agree to the data practices described below.

1. Personal Information We Collect

To provide and fulfill custom product orders, we may collect the following personally identifiable information:

Full Name
Shipping and Billing Address
Email Address
Phone Number
Payment and Credit Card Details (for secure transaction processing)

We collect this information when you:

Place an order
Create an account
Subscribe to offers or newsletters
Enter promotions or giveaways
Contact customer service

We do not collect personal information unless you voluntarily provide it.

2. How We Use Your Information

We use the information you provide to:

Process and ship your custom orders
Communicate about your order status or support inquiries
Send promotional emails or exclusive product offers (you may opt out anytime)
Improve our website and shopping experience based on your interactions
Prevent fraudulent transactions and comply with legal obligations

We may also use your feedback and submissions to improve our product line and customer service.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information with trusted partners solely to:

Complete payment and delivery services
Provide customer support or order tracking
Send newsletters or marketing emails (only if you've subscribed)

All partners are contractually obligated to keep your data confidential and secure.

We may also disclose information if required by law, or to protect our rights and the safety of our customers.

4. Cookies & Tracking Technologies

Our site uses cookies to personalize your experience and analyze web traffic. Cookies help:

Remember your preferences and previous visits
Keep your shopping cart intact
Speed up navigation
Track user behavior for analytics and marketing (Google Analytics, Facebook Pixel, etc.)

You can accept or decline cookies through your browser settings. Declining cookies may affect the functionality of certain website features.

🔒 Cookies do not give us access to your computer or any personal data unless you choose to share it.

5. Automatically Collected Data

When you visit our site, we may collect technical data including:

IP address
Browser type and version
Device type
Referring websites
Access times and duration

This data helps us improve our services, monitor traffic, and detect fraudulent behavior.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any site you visit.

7. Data Retention & Deletion Rights

You have the right to request deletion of your personal data. Upon receiving a verifiable request, we will:

Delete your personal data from our records, and
Request deletion from any service providers who have access to your data.

However, deletion may not be possible if the data is required to:

Fulfill an active order or service
Detect or prevent fraud
Comply with legal obligations
Maintain secure internal operations

8. Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age. If you are under 13, please use the website only with parental consent.

9. Email Marketing & Communication

You may receive email communications from us regarding:

Order confirmations
Promotions, discounts, or new product launches
Surveys or feedback requests

To unsubscribe, simply reply “STOP” or click the unsubscribe link in any marketing email.

10. Updates to This Policy

We may update our Privacy & Cookie Policy occasionally to reflect changes in our practices or legal requirements. Significant changes will be communicated via:

Email (if you’ve provided one)
Prominent notice on our website

By continuing to use our site after updates, you accept the revised terms.

11. Contact Us

For any questions about this Privacy & Cookie Policy or your personal data, please contact:

My Happy Customized Gifts – Lunapolaris LLC
📍 131 Del Prado Blvd. S Unit102, Cape Coral, Florida 33990
📧 Email: myhappycustomizedgifts@gmail.com
📞 Phone: (239) 264-0379

Effective as of July 22, 2025