How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

Please track your order at our Tracking page https://17track.net/en

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

Contact us

Feel free to contact us using the form below or via email myhappycustomizedgifts@gmail.com.

We generally respond within 24 hours of your inquiry.

Or use our live chat from 10am - 4pm (Mo-Fr)

For your order confirmation, please check your email Promotions tab/spam folder/inbox.

For Modification/Cancellation request, please remember that your order is only eligible to be cancelled and modified within 3 hours of placing the order. After that time, the order is locked for processing and can no longer be cancelled or modified.

For Shipping Status/Policy, please remember, that Production & Processing Time: 2-3 business days and Shipping time: mostly 2-5 business days. See more: https://myhappycustomizedgifts.com/pages/terms-conditions

If you have other questions related to your package, PLEASE provide us with an order number.

Thank you,
My Happy Customized Gifts Team

Contact us

Contact form